This status page is the home for real-time information on system performance and availability for Medallia Ideas.

To see if your community is affected by an incident, you'll need to know your environment. You can find instructions on how to do that here.

Are you experiencing a disruption of service but don't see it reflected here? Please contact our support team to report the issue you are experiencing.

Incidents

Week of 06/22/2025
AU1 Data processing Notification Processing Data storage Email preprocessing
Jun-24, 8:23pm

Medallia Ideas is experiencing an availability issue. Our Production Services & Engineering teams are actively working to address this issue as soon as possible.

Jun-24, 11:24pm

Our Production Services & Engineering teams have identified the issue that's causing the Reporting Platform availability issue and are actively working on a resolution.

Jun-25, 3:37pm

Medallia Ideas is no longer experiencing an availability issue. Our Production Services & Engineering teams have restored service and verified that the issue has been resolved.


History Grid

Jul 16
Jul 15
Jul 14
Jul 13
Jul 12
Jul 11
Jul 10
Global Services
Media storage
Email distribution
Authentication / Authorization
Challenge Management
API
Community Management
Email Notifications
Email Campaigns
Custom Pages (CMS)
Community Customization (Community Design)
Blog Pages Management
User Management
Analytics
Surveys
Gamification
AU1
Data processing
Notification Processing
Data storage
Email preprocessing
US1
Data processing
Notification Processing
Data storage
Email preprocessing
UK1
Notification Processing
Data processing
Email preprocessing
Data storage
IRL1
Email preprocessing
Notification Processing
Data storage
Data processing

Recent Uptime

Day Date Uptime
Tuesday July 15 100.00%
Monday July 14 100.00%
Sunday July 13 100.00%
Saturday July 12 100.00%
Friday July 11 100.00%
Thursday July 10 100.00%
Wednesday July 9 100.00%
Tuesday July 8 100.00%
Monday July 7 100.00%
Sunday July 6 100.00%

Uptime Summary

TOTAL UPTIME FOR THE LAST 30 DAYS
100.00%
Normal